INFORMATION THAT WE COLLECT FROM YOU
When you visit the Website you may be asked to provide certain information about yourself including your name and contact details. We may also collect information about your usage of our Website as well as information about you from e-mails or letters you send to us.
USE OF YOUR INFORMATION
Your information will enable us to answer your enquiries and supply the services you have requested. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business. In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the Website or our services. We may contact you by post, telephone or fax, as well as by e-mail. If you change your mind about being contacted in the future, please let us know.
DATA PROTECTION STATEMENT
The information you provide to us is subject to the Data Protection Act 1998 (the “Act”). You consent to us or any company associated with us processing, both manually and by electronic means, your personal data for the purposes of providing advice, administration and management.
“Processing” includes obtaining, recording or holding information or data, transferring it to other companies associated with us, including our own advisers, our insurers, our associated companies, product providers, the FSA or any other statutory, governmental or regulatory body for legitimate purposes including, where relevant, to solicitors and/or other debt collection agencies for debt collection purposes and carrying out operations on the information or data. We may also contact you or pass your details to other companies associated with us to contact you (including by telephone) with details of any other similar products, promotions, or for related marketing purposes in which we think you may be interested. The information provided may also contain sensitive personal data for the purposes of the Act, being information as to your physical or mental health or condition; the commission or alleged commission of any offence by you; any proceedings for an offence committed or alleged to have been committed by you, including the outcome or sentence in such proceedings: your political opinions, religious or similar beliefs, sexual life; or your membership of a Trade Union. You agree that this information may be transferred electronically for example, by email.
Please email firstname.lastname@example.org with a subject of “OPT OUT DATA PROCESSING” if you do not consent to us or any company associated with us processing any such sensitive personal data.
Please email email@example.com with a subject of “OPT OUT MARKETING” if you do not consent to us or any company associated with us to contact you for marketing purposes by e-mail, telephone, post or SMS.
If at any time you wish us or any company associated with us to cease processing your personal data or sensitive personal data, or contacting you for marketing purposes, please write to The Data Protection Officer, Merlin House, Stanier Way, Wyvern Business Park, Derby, DE21 6BF.
You may be assured that we and any company associated with us will treat all personal data and sensitive personal data as confidential and will not process it other than for a legitimate purpose. Steps will be taken to ensure that the information is accurate, kept up to date and not kept for longer than is necessary. Measures will also be taken to safeguard against unauthorised or unlawful processing and accidental loss or destruction or damage to the data.
Subject to certain exceptions, you are entitled to have access to your personal and sensitive personal data held by us. You may be charged a fee (subject to the statutory maximum) for supplying you with such data.
All comments, queries and requests relating to our use of your information are welcomed and should be addressed to the Administrator, Shevill Parkes, Merlin House, Stanier Way, Wyvern Business Park, Derby, DE21 6BF.